For the past two decades, Hixson Senior Communications Specialist Patricia Heimbrock has worn many hats in support of our communications efforts, playing an instrumental role in delivering a clear and consistent message across newsletters, social media, video, and other channels. To mark this milestone anniversary, we asked Patricia to share her thoughts on these three questions:

1) Do you remember your first week at Hixson? What made it memorable?

I do remember it well. Not only was I new to the firm, but my role had historically been outsourced, making it a significant change for everyone. To help ease the transition, our CEO at the time asked me to meet individually with department heads to introduce myself and build understanding. It turned out to be the best possible way to onboard. I quickly saw how knowledgeable our team members were, and they came to understand how my role could support their work.

2) What energizes you at work?

What energizes me most is the ability to bring structure and clarity to complex communications efforts. Breaking large projects into strategic, actionable parts, and collaborating with smart, engaged colleagues across the organization, keeps the work both challenging and rewarding.  And, of course, a nice cold Diet Coke is never far from reach.

3) Outside of work, what’s a hobby that brings you joy?

I’m a traveler at heart. I love seeing new places…especially those with historical significance…but it doesn’t always have to be a big trip: My family and I enjoy taking spontaneous road trips to nowhere in particular. We’ll skip the GPS, take a back road, and see what interesting places we discover along the way.